On May 25, 2018, the General Data Protection Regulation (GDPR) came into effect. This privacy law concerns, among other things, the storage, use and protection of personal data, such as email addresses and address details. On our website you can find our privacy policy, as well as our general terms and conditions and cookie policy. This privacy policy will sometimes be changed by, for example, legislative changes. It is therefore advisable to periodically consult this policy if you use our services and / or website. This is the privacy policy of Crystal Vision VOF, registered with the Chamber of Commerce under number 62184784, registered at the address Meidoornlaan 3, 9991 EH Middelstum, VAT number 854700523, adjusted to the new AVG as of 25 May 2018. Crystal Vision treats people, horses and other animals on a mental & physical level. In addition, we make adjustments for humans, horses and other animals.

You don't need to take any action to agree. This privacy policy is only there to inform you. This way you know exactly what we do with your personal data. Our privacy policy, cookie policy and general terms and conditions apply if and as soon as you start using, or continue to use, our services and website.

If for whatever reason you do not agree with our privacy policy and / or general terms and conditions and / or cookie policy, then you have the right to do so. Too bad, but just as good friends! In this case you can indicate by e-mail or otherwise in writing if you wish to have data removed from you. In this case, we will - as far as possible - delete all your personal data from our system. In addition to the standard items such as name, telephone number and address details, this also applies to any communications on all media platforms. Pay attention; You must also delete the data (exclusively) accessible to you if you wish. In addition, we can ask you at any time to remove statements on media platforms and beyond that can be traced back to us. You can delete cookies yourself via your browser settings.

At the beginning of 2018, we started to minimize the recording of data from customers regarding treatment for humans and / or horses. This means that we do not record any substantive information about the treatment itself, this is your responsibility. All written information in the form of (intake) forms that were known to us before the GDPR came into effect has now been destroyed. We only record in writing and / or digitally your name and surname, address details of yourself and / or the stable / location where your horse is stabled (visiting address) and telephone number and / or e-mail address. This is collected via our e-mail address, Facebook, Facebook Messenger, by telephone, by WhatsApp, via the website (contact form) and / or in writing. Information that you send or communicate to us on your own initiative is your responsibility and you must delete it yourself if desired. With the (contact) details mentioned above, we have the option of contacting you in case of moving, canceling or making an appointment. In addition, we can use this information to ask about the progress after a treatment or coordination. Invoices and payment requests are also sent using this information. We use address details to visit you. We do not use the data for any other purpose and it is therefore not available to third parties. We only collect data that is strictly necessary for the performance of our services. Very easy and clear, both for us and for our customers. Google Analytics Our website www.crystal-vision.nl uses Google Analytics. This is a system that collects data from our website visitors. For example, click behavior, duration of your visit to our website and page visits are registered. Do not worry; this is done completely anonymously and can never be traced back to you! We use this to improve our website and to see how our promotions / advertisements on other (media) platforms are responded to. This way we can serve you better. Would you like to know more about how Google Analytics handles this data? Read our cookie policy and possibly the privacy statement of Google itself. Hotmail Our email address is a hotmail address and all mail traffic is therefore stored on the Hotmail server. Facebook Some customers send data via Facebook or Facebook Messenger. This data is stored by Facebook and will, possibly even after deletion of the data, remain available to Facebook. Be careful about sharing sensitive or private data through this platform. MijnDomein Our website is hosted by mijndomein.nl. They may collect anonymous data. We have no influence on this. We can also send and read e-mail from our My Domain account. Our website (www.crystal-vision.nl) is protected with an SSL certificate, so that you can use our website in a safer way. Via MyDomein we also have the e-mail address info@crystal-vision.nl. SnelStart SnelStart is our (online) accounting program. With this we ensure that we can meet our legal administrative obligations. We book all invoices in SnelStart and use your name, address details and the amount of a payment for the services we have offered you. Tax and Customs Administration / Administration office We are obliged to keep records for the tax authorities and to file a tax return. We use an official administration office for our annual declaration. They have access to our administration, where only your name, surname and address details and the amount of the payment for our services can become clear. This is necessary for the correct declaration. In the event of a check by the Tax Authorities, they have access to our administrative data, unfortunately we cannot do anything about this.

The data we collect is only accessible to Mariska Aikema-Petiet and Gary Aikema-Petiet, or Crystal Vision VOF. This means, for example, that our agenda (in which we record appointments and address and contact details), our mail (crystal-vision @ hotmail.com / info @ crystal-vision.nl, on which we have contact with customers), our Social Media platforms (especially Facebook and Facebook Messenger), our mobile connection (telephone / WhatsApp, SMS) are only used by us and are therefore only accessible to us. All data on our equipment (telephones and laptops) are secured with passwords, etc. special login codes and various anti-virus programs. In addition, we regularly remove written and digital information from customers that is no longer relevant and / or is no longer used or is outdated. Our contact form is protected with a reCAPTCHA code, to prevent spam. Despite all our efforts to protect your and our data, third parties may still be abused. We assure you that we do everything we can to protect your and our data. This means that, for example, we purchase anti-virus programs and inform you in good time if a virus is found in our mail and / or Social Media platforms. Fortunately, this has not happened to us yet. we are not liable for damage caused by third parties after hacking or otherwise infringing our mail, Social Media accounts, website, equipment etc. Nowadays everything that is registered online or on equipment can never be removed and for the handy person or computer can always be found. We therefore ask you to be careful with the online transmission of - for you - sensitive information and we cannot be held liable for any misuse thereof. We prefer to discuss sensitive personal information in person or by telephone. This is also the starting point of our company! We will never provide your personal information to third parties without your express written permission in advance, unless we are legally obliged to do so.

We will retain your personal data for as long as it is necessary to provide our services and to comply with our legal obligations, resolve disputes and enforce our policies. Retention periods take into account the type of information that is collected and the purpose for which that information is collected, in view of the requirements applicable to the situation and the need to recover outdated, unused information as quickly as possible. possibly destroy. We may correct, supplement or delete incomplete or inaccurate information at any time and at your discretion

We understand the importance of protecting children's privacy, especially online. Our website is not intended for or directed at children. Under no circumstances will we allow the use of the website by minors without prior consent from a parent or legal guardian. We do not knowingly collect personal information from minors. If a parent or guardian discovers that his or her child has provided us with personal data without permission, he or she should contact us at info@crystal-vision.nl.

We reserve the right to periodically adjust or revise the privacy policy. Substantial changes will be effective immediately upon the posting of the revised privacy policy. If you continue to use the website and our services after this, it means that you acknowledge and approve these changes to the privacy policy and that you agree to the terms of those changes.

Mail to info@crystal-vision.nl. We are happy to help. This privacy policy was last modified on 7/28/2020. Also view our cookie policy and our Terms and Conditions. You have the right to file a complaint with the Dutch Data Protection Authority if you believe that Crystal Vision VOF does not handle your data correctly. You can do this via this link.